North Carolina WIC - Women, Infants & Children

North Carolina WIC Automated Data Processing (ADP) System Manual

North Carolina WIC ADP Manual

The WIC ADP Manual is intended for use by Local WIC Health Agencies. It provides technical instructions for using the North Carolina WIC Automated Data Processing System (ADP). It is written to address information needed for daily operations in local WIC agencies, from the perspective of local WIC staff. Bookmark this important WIC Program technical information.

Note: Some of the files listed below are large and will require sufficient time for download.

WIC ADP Manual Files

Cover Page (PDF, 83 KB)
Manual Introduction (PDF, 29 KB)

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Chapter 1: Using the HSIS System

Note: Each bulleted item bookmark link below will take you to the first page of the corresponding section in the Chapter 1 PDF file, which is 4.32 MB. Each link opens in a new window.

Chapter 1 Table of Contents (PDF, 10 KB)
Section 1: Getting Started: Host On-Demand (PDF, 1.15 MB)
Section 2: Logging into HSIS (The Banner Screen) (PDF, 81 KB)
Section 3: RACF User IDs and Passwords (PDF, 488 KB)
Section 4: CICS and HSIS Login Screens (PDF, 53 KB)
Section 5: HSIS Security (PDF, 19 KB)
Section 6: Application Selection Menu (PDF, 27 KB)
Section 7: Ending HSIS and CICS Sessions (PDF, 372 KB)
Section 8: HSIS Screen Guidelines (PDF, 160 KB)
Section 9: Alpha Search (Screen 00) (PDF, 63 KB)
Section 10: Patient Master (Screen 01) (PDF, 333 KB)
Section 11: Appointment Functions (Screen 18) (PDF, 479 KB)
Section 12: Blood Lead Level Inquiry (Screen 54) (PDF, 111 KB)
Section 13: Medicaid Eligibility (Screen 95) (PDF, 73 KB)
Attachment 1: User ID Service Request for WIC Access in HSIS (PDF, 80 KB)
Attachment 2: Preferred Language Reference Table (PDF, 15 KB)

Chapter 2: WIC Program Functions Within HSIS

Note: Each bulleted item bookmark link below will take you to the first page of the corresponding section in the Chapter 2 PDF file, which is 2.46 MB. Each link opens in a new window.

Chapter 2 Table of Contents (PDF, 9 KB)
Section 1: WIC Certification (Screen 20) (PDF, 138 KB)
Section 2: WIC Issuance / Nutrition Education (Screen 21) (PDF, 559 KB)
Section 3: WIC Messages and Comments (Screen 22) (PDF, 50 KB)
Section 4: WIC Notice History (Screen 23) (PDF, 61 KB)
Section 5: WIC Summary Page Print (Screen 24) (PDF, 57 KB)
Section 6: WIC History (Screen 25) (PDF, 51 KB)
Section 7: WIC Special Site Menu (Screen 26) (PDF, 552 KB)
Section 8: State Funded Issuance (Screen 53) (PDF, 6 KB)
Section 9: Vendor Voucher Replacement (Screen 55) (PDF, 62 KB)
Section 10: Dyad, Issuance and Certification: FAQs (PDF, 157 KB)
Attachment 1: Household Income Ranges for Participants with Adjunct Eligibility for WIC (PDF, 19 KB)

Chapter 3: Check Stock; Food Instrument/CVV; Printer and Printer Supply Accountability and Security

Note: Each bulleted item bookmark link below will take you to the first page of the corresponding section in the Chapter 3 PDF file, which is 356 KB. Each link opens in a new window.

Chapter 3 Table of Contents (PDF, 9 KB)
Section 1: Check Stock (PDF, 196 KB)
Section 2: Food Instrument and CVV Receipts and Preprinted Food Instruments and CVVs Logs (PDF, 59 KB)
Section 3: Storing Preprinted Food Instruments and CVVs, Logs, and Invalidated Food Instruments and CVVs (PDF, 17 KB)
Section 4: MICR Toner (PDF, 42 KB)
Section 5: Security of MICR Printers, Food Instruments and CVVs (PDF, 17 KB)
Attachment 1: Sample Food Instrument and CVVs Receipt Labels (PDF, 13 KB)
Attachment 2: Request for MICR Toner (PDF, 17 KB)
Attachment 3: Food Instrument and CVVs Receipt (PDF, 30 KB)

Chapter 4: Reports

Note: Each bulleted item bookmark link below will take you to the first page of the corresponding section in the Chapter 4 PDF file, which is 1.01 MB. Each link opens in a new window.

Chapter 4 Table of Contents (PDF, 9 KB)
Section 1: Reports Processing (Screen 19) (PDF, 242 KB)
Section 2: WIC Notifications/Letters (Screen 19) (PDF, 293 KB)
Section 3: WIC Statistical Reports (Screen 51) (PDF, 296 KB)
WIC Batch Reports (PDF, 27 KB)

Chapter 5: Troubleshooting

Note: Each bulleted item bookmark link below will take you to the first page of the corresponding section in the Chapter 5 PDF file, which is 2.20 MB. Each link opens in a new window.

Chapter 5 Table of Contents (PDF, 9 KB)
Section 1: Troubleshooting Guidelines (PDF, 18 KB)
Section 2: Problems with the PC or Physical Keyboard (PDF, 35 KB)
Section 3: Problems with Internet Connection (PDF, 28 KB)
Section 4: Problems with Host On-Demand (PDF, 690 KB)
Section 5: Disconnection Problems (PDF, 26 KB)
Section 6: Problems with CICSNC25 and the WIC User ID (PDF, 174 KB)
Section 7: Problems with HSIS (PDF, 265 KB)
Section 8: Contingency Planning (PDF, 27 KB)
Section 9: Problems with Printers (PDF, 273 KB)